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How to register, install and license your AirMagnet Survey software.

This article describes the upgrade process for AirMagnet Survey.

How to reset the MAC address for AirMagnet Survey.

Troubleshooting steps for 'No Valid License Detected on Your System'.

Listing of the preferred 802.11ac adapters for use with AM Survey.

AM Survey from v9.2.1: Limitations of 'Other' WiFi Adapters

Limitations of 802.11ac standard WiFi adapters for AM Survey v9.2.0 and earlier.

How to configure a Windows wireless profile for active surveys.

How to delete a Windows wireless profile.

How to calibrate GPS coordinates in AM Survey.

How to configure the COM port to communicate with your GPS device.

AP grouping functionality within AirMagent Survey.

How to configure an iPerf Survey using iPerf 1.7.

How to configure the Windows Firewall for iPerf port access.

How to create a custom antenna pattern in AM Planner.

How to use the wall and attenuation tools in AirMagnet Planner.

Displaying 40, 80, and 160 MHz Channels in AirMagnet Survey.

Using Intel 6200/6300 adapters with AirMagnet Survey.

Upgrade and Licensing Instructions for WiFi Analyzer.

New 802.11ac Preferred Adapters for WiFi Analyzer.

How to perform a MAC address reset for WiFi Analyzer.

Troubleshooting steps for 'No Valid License Detected' in WiFi Analyzer.

How to configure WiFi Analyzer to capture and save Up To 2 GB capture files.

Outlines how to configure WiFi analyzer to use multiple WiFi adapters

How to update the firmware/software on your AirCheck G2.

Supported certificate types and troubleshooting.

AirCheck G2 Manager Software and Windows compatibility.

How to create AP alias names for the AirCheck G2.

AutoTest configuration and scenarios for the AirCheck G2.

How to sanitize volatile and non-volatile memory on the AirCheck G2.

How to configure proxy settings on the AirCheck G2.

How to import an AP alias List with AirCheck G2 manager.

How to update the firmware/software on the LinkRunner AT.

Wiremap adapter compatibility for NetAlly products.

LinkRunner AT continues to connect and disconnect when plugging into a USB port.

Cable testing, toning, and wire mapping on the LinkRunner AT.

Do you want to scan and fix? message on the LinkRunner AT when connecting to PC.

802.1x Authentication: Certificate information for the LinkRunner AT.

An example of AutoTest and how to configure multiple targets.

How to configure proxy settings on the LinkRunner AT.

How to access the LinkSprinter mobile UI.

How to configure the LinkSprinter Settings via Mobile UI.

How to access and use the cable and flash port features of the LinkSprinter.

Troubleshooting steps for issues connecting to the LinkSprinter mobile UI.

The Test Accessory is a pocket-sized iPerf server that allows you to measure throughput against any part of your network.

These ports must be open on the network for Test Accessory operation.

A 10-second, simple network connectivity test on copper Ethernet links; Ideal for frontline/helpdesk staff.

Symbol/LED color definitions on the LinkSprinter.

How to restore factory defaults on the LinkSprinter.

Web Proxy Support & White-Listing for connectivity to Link-Live.

Power support options for the LinkSprinter.

Software updates for the LinkSprinter.

How to test a 1 GB link with a LinkSprinter unit.

Test timeout values for the LinkSprinter.

Steps on how to obtain a packet capture for troubleshooting purposes.

Environmental & Regulatory Specifications for the LinkSprinter

How to manually update the software on the LinkRunner G2.

How to automatically update the LinkRunner G2 software through Over the Air (OTA) update.

How to configure the LinkRunner G2's auto power off and sleep settings.

Android platform commercial version.

802.1x Authentication - Certificate Requirements for the LinkRunner G2.

Statement of Volatility for the LinkRunner G2.

LinkRunner G2: AutoTest - TCP Connectivity Example

How to save and access results locally on the LinkRunner G2.

Cable testing and wire mapping on the LinkRunner G2.

Listing of the supported supported Wi-Fi/Bluetooth Adapters for the LinkRunner G2, LinkRunner AT 3000/4000, and LinkRunner 10G.

How to scan a QR Code/Barcode and attach it to the last test result as a comment.

How to obtain log files on the LinkRunner G2.

Tutorial videos on how to use features within Link-Live.

How to sign into and claim units in Link-Live.

How to resolve issues when claiming your device in Link-Live.

How to organize and label test results in Link-Live.

How email notifications work and how to configure/modify email addresses.

Testing options for your device.

Organize test results in Link-Live by adding a + symbol.

How to unclaim a unit in Link-Live.

Number of test results that are buffered when unit is unable to connect to Link-Live.

How to manage users and organizations.

How to change language settings in Link-Live.

How to configure LinkSprinter settings via Link-Live.

Security measures and precautions used with the LInk-Live service.

How to configure LinkRunner AT settings via Link-Live.

How to generate Link-Live reports and export data.

How to find a Serial Number of any NetAlly product.

How to update software on the OneTouch AT.

Release notes on the OneTouch AT for 6.5.2, which addresses the KRACK vulnerability.

How to restore factory defaults on the OneTouch AT.

How to run a Port Scan using the OneTouch AT.

How to configure the OneTouch AT to save packets captured during an AutoTest.

Return Codes for multiple services to assist in troubleshooting and diagnostics.

How to add licensed options to upgrade from a lower model OneTouch AT.

Describes the supported EAP types for OneTouch and how to enable 802.1x Authentication.

Describes the EAP types supported on Wi-Fi for the OneTouch AT, and how to enable wireless 802.1x authentication.

This article describes the process to activate the Remote Management feature of the OneTouch AT.

How to enable wireless management and connection on the OneTouch AT for remote management.

Describes issues with link across RJ-45.

Steps to analyze PoE inline during testing.

Statement of Volatility for the OneTouch AT.

Tips for scrolling in menus and other screens remotely on the OneTouch AT.

How to run periodic autotests using the OneTouch AT.

Describes the requirements and configuration steps for running an end-to-end performance test with reflector and peer options.

Troubleshooting steps when you are not receiving notifications or emails.

How to update the firmware/software on your EtherScope nXG, LinkRunner 10G or CyberScope.

How to restore factory defaults through the UI and from recovery mode.

How to remote connect with VNC Viewer.

How to take a screenshot and access it later on the EtherScope nXG, LinkRunner 10G, AirCheck G3, CyberScope, CyberScope Air.

Captive portal configuration and settings.

EtherScope nXG is a powerful network tester & WiFi 6 diagnostics tool.

How to create custom autotest profiles with the EtherScope nXG.

How to charge your EtherScope nXG using Power over Ethernet (PoE).

How to add 802.1x authentication certificates.

Sources that can cause interference.

Unified results, reporting and data management cloud portal for NetAlly Network Testers enabling collaboration across your entire team.

One-button AutoTest quickly provides a pass/fail indication of the Wi-Fi environment and identifies common problems.

Enhanced AutoTest diagnostics for configuration and validation of copper and fiber Ethernet networks and devices.

Behavior and sequence of the LED symbols on the Test Accessory.

How to access and use the web server interface on the Test Accessory.

How to perform a factory reset on a Test Accessory.

Spectrum XT can utilize a WiFi adapter. Article provides information on specific information collected by preferred vs. non-preferred WiFi adapter.

Definitions of supported EAP (Extended Authentiation Protocol) types for 802.1x authentication.

How to configure the LinkSprinter for proxy support.

AP's detected at -100 dBm still show if below threshold.

The AirCheck G2 reports a lower signal level on the locate AP/Client screen than on the AP or Client information screens.

When running a connection tests, the PHY data rate can sometimes go blank.

Can the AirCheck G2 find an connect to hidden network SSIDs?

How to access LinkRunner G2 files from a PC browser.

Fiber support for NetAlly products to include SFP modules that are supported.

NetAlly products examine and parse the first Layer 2 (CDP/LLDP/EDP/FDP) discovery packet.

How to configure an AirMapper Survey.

If your unit will not power on please review the steps in this article.

New AutoTest features added to version 1.2 of the EtherScope nXG.

How to collect AirMapper data on the EtherScope nXG or AirCheck G2/G3.

How to use the Discovery App.

How to view AirMapper Survey heatmaps after uploading to Link-Live.

How to run Performance tests using the EtherScope nXG/CyberScope.

How to export log files from the EtherScope nXG, LinkRunner 10G/3000/4000, AirCheck G3, CyberScope, or CyberScope Air.

How data rates are determined in the AirMapper app on the EtherScope nXG.

How to remotely connect to your EtherScope nXG from Link-Live.

How to access Link-Live results via API.

Details on purpose of chart and configuration.

Spectrum Density Chart description and configuration information.

Historical Performance of the Spectrum

Describes various capture file options for single adapter and multiple adapter configurations

Steps to update LANCardVendors.txt to include updated vendor names for display in WiFi Analyzer.

Updating Vendor Names in WiFi Analyzer

Describes steps to find interfering devices with an omni-directional or directional antenna.

Table which outlines availability of various Link-Live features with and without AllyCare.

How to troubleshoot battery and power issues on the AirCheck G2.

How to troubleshoot battery and power issues on the LinkRunner G2.

Power limitations for Type A USB ports on the AirCheck G2.

Time Stamp in packet capture file from the AirCheck G2 is displayed in wrong time zone.

AirMapper .amp file name for use in AirMagnet Survey PRO.

How to troubleshoot battery and power issues on the LinkRunner AT.

How to troubleshoot battery and power issues on the EtherScope nXG.

A user may notice that the touch screen on the tester is registering an incorrect location. These are the steps to calibrate to improve accuracy.

Viewing and Analyzing AirMapper Data within AirMagnet Survey Pro

Passive and Active Surveys within AirMapper

How to view data in an exported JSON file.

How to Register Survey-on-Demand (rental) Licenses

How to Run an Active Survey with AirMapper

To Configure a Single Band in AirCheck G2.

Viewing Topology Information in Link-Live

How to install the LinkRunner AT Manager and configure the tester to save results locally.

How to save cable test results from the LinkRunner AT.

Restoring factory defaults on the LinkRunner G2.

Provides information on differences in spectrum power vs. WiFi power

How to run an active and passive survey simultaneously on the EtherScope nXG.

Speed limitations when using iPerf or Ookla Speedtest.

An optional, purchased separately, battery pack that is available for the AirCheck G2.

Optional battery packs, purchased separately, for the EtherScope nXG.

How to register your products so you don't miss out on important benefits.

Covers frequently asked questions regarding WiFi adapters, documentation, viewer licenses.

How to save and manipulate topologies in Link-Live for viewing, documenting, and presenting.

How to export reports as PDF or XML files on the OneTouch AT in order to move them to your laptop for printing or further distribution.

Covers frequently asked questions regarding WiFi adapters, documentation.

How to use 100BaseBX on the EtherScope nXG or LinkRunner 10G.

How to restore factory defaults through the UI and from recovery mode.

Covers frequently asked questions regarding Spectrum USB adapter, documentation, verification of driver and service and driver installation.

How to remotely control your OneTouch AT using VNC since remote cloud functionality is no longer available.

How to save and access local reporting options.

Impact of Log4j security vulnerability on NetAlly products or websites

Maximum floor plan size.

Power adapters for the EtherScope nXG and LinkRunner 10G.

NetAlly branded units have a feature that uploads cable test results to Link-Live.

Background and suggestions for floor plan selection and calibration.

Instructions on how to change/transfer ownership of an organization from one email account to another.

How to capture and manage screenshots.

Creating and using templates for survey data and reports.

How to configure and test with Magic iPerf from the LinkRunner G2.

Applications download but do not install.

Limitations when running an iPerf test with UDP from an AirCheck G2.

Link-Live is unavailable to these users located in one of these specific countries.

Follow these steps if you forget your password when logging into NetAlly's product registration site.

Extending the life of the RJ45 Port on the LinkRunner units.

Configuration settings to prevent unit reboots.

How to take a screen capture on your LinkRunner G2.

How to create and manage profiles on the LinkRunner G2.

How to hide or show IP information in email notifications and Link-Live.

Supported PoE standards for the LinkSprinter.

How to export troubleshooting log files from your AirCheck G2.

Registering your AirCheck G3, Etherscope nXG (EXG-300), CyberScope, CyberScope Air, or LinkRunner 10G with AllyCare

How to copy, move, and manage files on your unit.

When using a remote connection to EtherScope and Sepctrum, the connection can drop.

How to transfer legacy single floor Planner projects to MultiFloor Planner; re-enabling the legacy single floor Planner option

These are the recommended AA batteries for use with the LinkSprinter and LinkRunner AT 1000 to prevent corrosion.

Outbound port numbers that need to be open for Link-Live functionality.

Solution for excess ARP activity on the EtherScope nXG, AirCheck G3, and CyberScope Air

Feature comparisons between the AirCheck G3 and G2 units.

Is there a camera, microphone, or speaker on the AirCheck G3 or CyberScope Air?

AirCheck G3 models are available in 3 different versions.

Supported certificate types and troubleshooting.

Securing the Spectrum XT Antenna to the PC Clip

How to restore factory defaults through the UI and from recovery mode.

Where to find your directional antenna and Spectrum NXT-1000 adapter

How to update the firmware/software on the AirCheck G3 or CyberScope Air.

A workaround for Ethernet Testing with the AirCheck G3 Pro or CyberScope Air

How to use the cable test option on the LinkSprinter.

Instructions and setup for using the performance app to test to test dark media. LANBERT is the preferred method.

Deleting and AirMapper Floor Plan within Link-Live

How to complete wireless iPerf test using the Wi-Fi Test port.

Supported accessories for the AirCheck G3 or CyberScope Air.

Enabling names for Cisco Access Points

How to locate APs and Wi-Fi Clients from Channel Maps

How to locate APs and Wi-Fi Clients from Channel Maps

How to create AP Alias & ACL.

How to configure settings from Link-Live

Description of buffered upload list; how to recognize and clear failed uploads to clear buffered list.

Three versions of the CyberScope Air

Does the CyberScope Air have a camera, microphone or speaker

Supported accessories for the CyberScope Air

How to locate APs and Wi-Fi Clients from Channel Maps

Restore your CyberScope Air to factory defaults

Cable testing, toning, and wire mapping on the EtherScope nXG, LinkRunner 10G, and CyberScope.

Compare features between various NetAlly LinkRunner products.

Information on battery life expectations and how to extend usage time.

How to change the registered owner of a NetAlly product if you are within the same company.

Unable to access the App Store on LinkRunner AT 3000.

Testing feature comparison between the LinkRunner AT product line.

How to restore factory defaults on the LinkRunner AT 3000/4000 units.

How to conduct an iPerf test.

Enterprise security requirements for WPA/WPA2/WPA3 Enterprise now require a CA (Certificate Authority) certificate file to be imported to your unit. Some E

Product features available with AllyCare per unit.

How to pair the AirCheck G3 with a Test Accessory.

Cable testing, toning, and wire mapping on the LinkRunner AT.

How to configure the LinkRunner AT 3000/4000 to see multi-gig speed advertisement.

The Do's and Don'ts of using the RJ45 port on your tester.

How to manually update the software on your tester.

How to configure PoE settings on your unit.

How to configure receive only mode settings.

Enabling PoE to see further details on the Switch Application

How to use packet captures for troubleshooting.

Purpose for raised pins in RJ-45 ports

Restore access to Survey PRO on Windows 11 systems

Information on how long a unit can hold power in storage conditions.

Using the Reflector App in your LinkRunner AT-3000 amd LinkRunner AT-4000