Self-Help Knowledge
Base Articles


LinkRunner 10G

General: Wiremap Adapter Compatibility

Wiremap adapter compatibility for NetAlly products.

General: How to Obtain a Packet Capture

Steps on how to obtain a packet capture for troubleshooting purposes.

General: Android Platform Version

Android platform commercial version for LinkRunner G2 and EtherScope nXG

LinkRunner G2/10G: Supported Wi-Fi/Bluetooth/BLE Adapters

Listing of the supported supported Wi-Fi/Bluetooth/BLE Adapters for the LinkRunner G2 and LinkRunner 10G.

General: How to find a Serial Number

How to find a Serial Number of any NetAlly product.

General: 802.1x Authentication EAP Types

Definition of supported EAP types for 802.1x authentication.

General: Supported SFP's and Measuring Optical Power

Fiber support for NetAlly products to include SFP modules that are supported.

General: Missing Switch Information via CDP/LLDP

NetAlly products examine and parse the first Layer 2 (CDP/LLDP/EDP/FDP) discovery packet.

EtherScope nXG/LinkRunner 10G: Performance Testing

How to run Performance tests using the EtherScope nXG.

General: JSON Files

How to view data in an exported JSON file.

General: iPerf & Speedtest Limitations

Speed limitations when using iPerf or Ookla Speedtest.

EtherScope nXG/LinkRunner 10G: 100BaseBX Support

How to use 100BaseBX on the EtherScope nXG or LinkRunner 10G.

LinkRunner 10G: Restoring Factory Defaults

How to restore factory defaults through the UI and from recovery mode.

EtherScope nXG/LinkRunner 10G: Local Reporting

How to save and access local reporting options.

General: No Log4j Security Vulnerability Product Impact

Impact of Log4j security vulnerability on NetAlly products or websites

EtherScope nXG/LinkRunner 10G: Power Adapter

Power adapters for the EtherScope nXG and LinkRunner 10G.

General: Forgotten Password for Product Registration Site

How to reset a forgotten password on the Product Registration site.

LinkRunner 10G: AllyCare-Enabled Product Features

A listing of product restrictions without AllyCare for the LinkRunner 10G.

EtherScope nXG/LinkRunner 10G: Updating Software

How to update the firmware/software on your EtherScope nXG or LinkRunner 10G.