Self-Help Knowledge
Base Articles


LinkRunner AT

General: Wiremap Adapter Compatibility

Wiremap adapter compatibility for NetAlly products.

LinkRunner AT: Troubleshooting: USB Connect/Disconnect Issues

LinkRunner AT continues to connect and disconnect when plugging into a USB port.

LinkRunner AT: Cable Testing and Wire Mapping

Cable testing, toning, and wire mapping on the LinkRunner AT.

LinkRunner AT: Message: Do you want to scan and fix?

Do you want to scan and fix? message on the LinkRunner AT when connecting to PC.

LinkRunner AT: Certificates - Requirements and Troubleshooting

802.1x Authentication: Certificate information for the LinkRunner AT.

LinkRunner AT: Statement of Volatility

Sanitation process for memory types on the LinkRunner AT

LinkRunner AT: AutoTest TCP Connectivity and Configuration

An example of AutoTest and how to configure multiple

LinkRunner AT: Proxy Configuration

How to configure proxy settings on the LinkRunner AT.

General: How to Obtain a Packet Capture

Steps on how to obtain a packet capture for troubleshooting purposes.

Link-Live: Buffered Test Results per Unit

Number of test results that are buffered when unit is unable to connect to Link-Live.

General: How to find a Serial Number

How to find a Serial Number of any NetAlly product.

LinkRunner AT: What is the LinkRunner AT?

Test and validate copper and fiber Ethernet connectivity in less than 10 seconds.

General: 802.1x Authentication EAP Types

Definition of supported EAP types for 802.1x authentication.

General: Supported SFP's and Measuring Optical Power

Fiber support for NetAlly products to include SFP modules that are supported.

General: Missing Switch Information via CDP/LLDP

NetAlly products examine and parse the first Layer 2 (CDP/LLDP/EDP/FDP) discovery packet.

LinkRunner AT: Manager Software & Configuration

How to install the LinkRunner AT Manager and configure the tester to save results locally.

LinkRunner AT: Saving Cable Test Results

How to save cable test results from the LinkRunner AT.

General: No Log4j Security Vulnerability Product Impact

Impact of Log4j security vulnerability on NetAlly products or websites

General: Forgotten Password for Product Registration Site

How to reset a forgotten password on the Product Registration site.

LinkRunner AT: Extend the Life of the RJ45 Port

Extending the life of the RJ45 Port on the LinkRunner AT units

General: Recommended AA Batteries

These are the recommended AA batteries for use with the LinkSprinter and LinkRunner AT 1000 to prevent corrosion.

LinkRunner AT: Updating Firmware

LinkRunner AT: Firmware and Manager Software Update