Self-Help Knowledge
Base Articles


LinkSprinter Unit

Mobile UI (LinkSprinter)

How to access the LinkSprinter mobile UI.

Configure LinkSprinter Settings via Mobile UI (LinkSprinter)

How to configure the LinkSprinter Settings via Mobile UI.

Cable and Flash Port Features (LinkSprinter)

How to access and use the cable and flash port features of the LinkSprinter.

Can't connect to the Mobile UI (LinkSprinter)

Troubleshooting steps for issues connecting to the LinkSprinter mobile UI.

What is the LinkSprinter?

A 10-second, simple network connectivity test on copper Ethernet links; Ideal for frontline/helpdesk staff.

What do the Symbol/LED Colors Mean? (LinkSprinter)

Symbol/LED color definitions on the LinkSprinter.

Restore Factory Defaults (LinkSprinter)

How to restore factory defaults on the LinkSprinter.

How is the LinkSprinter Powered? (LinkSprinter)

Power support options for the LinkSprinter.

Software Updates (LinkSprinter)

Software updates for the LinkSprinter.

Testing a 1 GB Link (LinkSprinter)

How to test a 1 GB link with a LinkSprinter unit.

Test Timeouts (LinkSprinter)

Test timeout values for the LinkSprinter.

How to Obtain a Packet Capture

Steps on how to obtain a packet capture for troubleshooting purposes.

Environmental & Regulatory Specifications

Environmental & Regulatory Specifications for the LinkSprinter

Buffered Test Results per Unit (Link-Live)

Number of test results that are buffered when unit is unable to connect to Link-Live.

Configure LinkSprinter Settings via Link-Live (Link-Live)

How to configure LinkSprinter settings via Link-Live.

How to find a Serial Number

How to find a Serial Number of any NetAlly product.

Proxy Configuration (LinkSprinter)

How to configure the LinkSprinter for proxy support.

Missing Switch Information via CDP/LLDP

NetAlly products examine and parse the first Layer 2 (CDP/LLDP/EDP/FDP) discovery packet.

No Log4j Security Vulnerability Product Impact

Impact of Log4j security vulnerability on NetAlly products or websites

Cable Test Results in Link-Live (Linksprinter)

NetAlly branded units have a feature that uploads cable test results to Link-Live.

PoE Support (LinkSprinter)

Supported PoE standards for the LinkSprinter.

Recommended AA Batteries (LinkRunner AT 1000/LinkSprinter)

These are the recommended AA batteries for use with the LinkSprinter and LinkRunner AT 1000 to prevent corrosion.

Cable Test Option (LinkSprinter)

How to use the cable test option on the LinkSprinter.