Self-Help Knowledge
Base Articles


LinkRunner G2

General: Wiremap Adapter Compatibility

Wiremap adapter compatibility for NetAlly products.

General: How to Obtain a Packet Capture

Steps on how to obtain a packet capture for troubleshooting purposes.

LinkRunner G2: Firmware Update - Manually

How to manually update the firmware on the LinkRunner G2.

LinkRunner G2: Firmware Update - Automatic (OTA)

How to automatically update the LinkRunner G2 firmware through Over the Air (OTA) update.

LinkRunner G2: Auto Power Off and Sleep Settings

How to configure the LinkRunner G2's auto power off and sleep settings.

General: Android Platform Version

Android platform commercial version for LinkRunner G2 and EtherScope nXG

LinkRunner G2: 802.1x Authentication - Certificate Requirements

802.1x Authentication - Certificate Requirements for the LinkRunner G2.

LinkRunner G2: Statement of Volatility

Statement of Volatility for the LinkRunner G2.

LinkRunner G2: AutoTest - TCP Connectivity Example

LinkRunner G2: AutoTest - TCP Connectivity Example

LinkRunner G2: How to save results locally

How to save and access results locally on the LinkRunner G2.

LinkRunner G2: Cable Testing and Wire Mapping

Cable testing and wire mapping on the LinkRunner G2.

LinkRunner G2/10G: Supported Wi-Fi/Bluetooth/BLE Adapters

Listing of the supported supported Wi-Fi/Bluetooth/BLE Adapters for the LinkRunner G2 and LinkRunner 10G.

Linkrunner G2: Attaching a QR Code/Barcode to the Last Test Result

How to scan a QR Code/Barcode and attach it to the last test result as a comment.

LinkRunner G2: How To Obtain Log Files

How to obtain log files on the LinkRunner G2.

Link-Live: Buffered Test Results per Unit

Number of test results that are buffered when unit is unable to connect to Link-Live.

General: How to find a Serial Number

How to find a Serial Number of any NetAlly product.

General: 802.1x Authentication EAP Types

Definition of supported EAP types for 802.1x authentication.

LinkRunner G2: Accessing files from a browser

How to access LinkRunner G2 files from a PC browser.

General: Supported SFP's and Measuring Optical Power

Fiber support for NetAlly products to include SFP modules that are supported.

General: Missing Switch Information via CDP/LLDP

NetAlly products examine and parse the first Layer 2 (CDP/LLDP/EDP/FDP) discovery packet.

LinkRunner G2: Battery & Power Issues

How to troubleshoot battery and power issues on the LinkRunner G2.

General: JSON Files

How to view data in an exported JSON file.

LinkRunner G2: Extend the Life of the RJ45 Port

How to extend the life of the RJ45 port using a tested adapter.

LinkRunner G2: Restoring to Factory Defaults

Restoring factory defaults on the LinkRunner G2.

General: iPerf & Speedtest Limitations

Speed limitations when using iPerf or Ookla Speedtest.

General: No Log4j Security Vulnerability Product Impact

Impact of Log4j security vulnerability on NetAlly products or websites

LinkRunner G2: Unable to update Apps

Applications download but do not install.

General: Forgotten Password for Product Registration Site

How to reset a forgotten password on the Product Registration site.

LinkRunner G2: Screen Capture

How to take a screen capture on your LinkRunner G2.

LinkRunner G2: Profiles

How to create and manage profiles on the LinkRunner G2.

LinkRunner G2: What is the LinkRunner G2?

Enhanced AutoTest diagnostics for configuration and validation of copper and fiber Ethernet networks and devices.